At Stitch88, we understand that your trust is not something to be taken for granted. Every piece of personal information you share with us is a responsibility we take seriously, in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
We only collect data that is strictly necessary to operate Stitch88's services — nothing more.
Your personal data will never be sold, rented or traded to any third party for commercial purposes.
You have the full right to access, correct, transfer or request deletion of your personal data at any time.
All our data management practices are aligned with Malaysia's Personal Data Protection Act 2010 (PDPA) and are updated on a regular basis.
This Privacy Policy sets out in detail how Stitch88 collects, uses, stores and protects your personal information. By using Stitch88's services, you agree to the practices described here. Please read it carefully.
Stitch88 ("we", "Platform", "Company") is fully committed to protecting the privacy and security of your personal information. This Privacy Policy has been drawn up in accordance with the provisions of the Personal Data Protection Act 2010 (PDPA) Malaysia and applies to all users who register for or use any stitch88 service, including our website, mobile app, and all communication channels.
Stitch88 is an online betting platform operating in Malaysia, offering a wide range of services including sports betting on leagues such as the Malaysia Super League and EPL, live casino, roulette, e-sports, lottery, and more. In delivering these services, we are committed to managing users' personal data responsibly and transparently.
Stitch88 is the "Data Controller" as defined under PDPA 2010. This means we bear full responsibility for how your personal data is collected, processed, and stored. Our Data Protection Officer can be reached at privacy@stitch88.ws.
Stitch88 collects the following categories of personal data from our users, depending on the nature of your interaction with the platform:
| Data Category | Example | Mandatory? |
|---|---|---|
| Personal Identification Information | Full name, MyKad / passport number, date of birth, gender | Mandatory |
| Contact Information | Malaysian phone number, email address, residential address | Mandatory |
| Financial Information | Bank account number, bank name, deposit & withdrawal records | Mandatory |
| Platform Usage Data | Betting history, games played, login timestamps | Mandatory |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Communication Information | Support chat records, emails, complaints, feedback | Pending |
| Marketing Data | Communication preferences, promotional responses, bonus selections | Optional |
Stitch88 adheres to the principle of data minimisation — we only collect information that is strictly necessary to deliver our services. We do not collect sensitive data such as medical information, religious beliefs, political views, or sexual orientation.
Most of the data we receive comes directly from you through:
When you browse or use the stitch88 platform, our systems automatically record certain technical information via cookies, web pixels, and similar tracking technologies. This includes your IP address, device type, navigation patterns, and session duration.
In certain circumstances, stitch88 may receive information about you from legitimate third parties, such as identity verification service providers we use to assist with the KYC process, or from lawfully available public sources.
Stitch88 uses your personal data solely for the following legitimate purposes:
Stitch88 only processes your personal data on a valid legal basis: (1) performance of a contract between you and stitch88, (2) legal obligations binding on us, (3) our legitimate interests in operating a safe business, or (4) your freely given consent.
Stitch88 does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, we may share your data in the following limited circumstances:
| Recipients | Purpose | Sharing Basis |
|---|---|---|
| Payment Providers (DuitNow, FPX, Touch 'n Go, GrabPay, Boost, ShopeePay, CIMB, Maybank) | Processing your deposits & withdrawals in MYR | Contract |
| KYC & Identity Verification Providers | Verifying player identity & age | Contract |
| IT & Security Service Providers | Hosting, cybersecurity, data backup | Contract |
| Anti-Fraud Agency | Detecting & preventing financial fraud | Legitimate Interest |
| Malaysian Authorities (BNM, MACC, PDRM) | Legal compliance & court orders | Legal Obligation |
| Auditors & Legal Advisors | Internal audits, legal counsel | Confidentiality |
All third parties who receive your data from stitch88 are bound by strict confidentiality agreements and are only permitted to use that data for the specified purposes.
Stitch88 continuously invests in data security to protect your personal information. Our security measures include:
All data transmitted between your device and stitch88's servers is protected with bank-grade 256-bit SSL encryption.
2FA is available for all Stitch88 accounts to ensure only you can access your account.
Your data is stored in data centres protected by multiple layers of physical and digital access controls.
Access to your personal data is strictly limited to stitch88 staff with a legitimate operational need.
Stitch88 retains your personal data for as long as it is needed for the stated purposes or as required by Malaysian law. Our general data retention guidelines are:
Once the retention period has lapsed and there is no further legal obligation, your data will be securely deleted or permanently anonymised using approved procedures.
As a data subject under Malaysia's PDPA, you have the following rights over the personal data held by stitch88:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 days.
If your data is inaccurate or incomplete, you have the right to request prompt correction.
You may withdraw your marketing consent at any time without affecting your core Stitch88 services.
You may object to the processing of your data for specific purposes, subject to binding legal requirements.
In certain circumstances, you may request the deletion of your personal data, subject to any legal retention obligations.
You may request your data in a machine-readable format for transfer to another platform.
To exercise any of the above rights, contact the stitch88 Data Protection Officer at privacy@stitch88.ws or via in-platform live chat 24/7. Please include your account number and proof of identity. We will respond within 21 working days.
Stitch88 uses cookies and similar tracking technologies to enhance your experience on the platform. You can manage your cookie preferences below:
Stitch88 services are strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
If we discover that personal data belonging to a minor has been collected unintentionally, we will take immediate steps to delete that data and close the account in question. Parents or guardians who become aware that their child has registered a stitch88 account are requested to contact us immediately at privacy@stitch88.ws.
Stitch88 uses an age verification system at registration, but parents and guardians also share responsibility for ensuring their children do not access this platform. Please use parental control software on devices shared with children.
The stitch88 platform may from time to time contain links to third-party websites or services. This Privacy Policy applies only to stitch88 services and does not cover the privacy practices of other platforms.
Stitch88 is not responsible for the content, privacy policies, or practices of any third-party websites you visit through links on our platform. We encourage you to review the privacy policy of every website you visit.
Your personal data is processed and stored primarily on servers located in Malaysia. In cases where our technical service providers operate outside Malaysia, we ensure that such data transfers comply with Malaysia's PDPA requirements, including maintaining a level of data protection equivalent to Malaysian standards.
Stitch88 will only transfer your data to countries or providers that offer adequate data protection, or where we have put appropriate contractual safeguards in place.
While Stitch88 takes all reasonable precautions to protect your data, we recognise that no system is entirely foolproof. In the event of a material data breach, we are committed to:
If you suspect that your stitch88 account has been accessed without authorisation or notice any suspicious activity, please contact our security team immediately at security@stitch88.ws or via 24/7 live chat.
If you have any questions, concerns or complaints about how Stitch88 handles your personal data, you may reach our Data Protection Officer (DPO) via:
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you are not satisfied with how stitch88 has handled your data.
Privacy is not merely a legal obligation for us — it is a core value that underpins every decision we make at Stitch88.
All of Stitch88's data management practices are regularly audited to ensure full compliance with Malaysia's Personal Data Protection Act 2010 and its amendments.
Stitch88's data security infrastructure undergoes annual penetration testing and independent audits to identify and address any vulnerabilities.
Stitch88 has a dedicated Data Protection Officer (DPO) to ensure your privacy rights are upheld and all enquiries are addressed promptly.
Our Privacy Policy is written in clear, plain language — not confusing legal jargon. We believe you have the right to know.
All financial transactions on Stitch88 are conducted in MYR using local Malaysian payment methods — none of your financial data is shared with external platforms.
This Privacy Policy is updated periodically to reflect changes in legislation, technology, and industry practices. You will be notified before any material changes take effect.
With a clear Privacy Policy and full compliance with Malaysia's PDPA, you can enjoy Stitch88 with complete peace of mind. Your privacy is our priority.
18+ only. Play responsibly.